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UNLIKE SOME WEBSITES WE ONLY SELL ITEMS WE HAVE IN STOCK OR WE CAN DELIVER WITHIN 5 DAYS. IF FOR SOME REASON WE CAN NOT WE  NOTIFY YOU AND REFUND YOU WITHIN 24 HOURS.

IF YOUR SIZE IS IN STOCK WE DISPATCH FOR NEXT DAY DELIVERY, IF YOUR SIZE IS OUT OF STOCK WE GET IT MADE AND DISPATCHED WITHIN 3-5 DAYS.


For UK Orders

• Delivery to addresses within the UK is free of charge
• If you place your order online or over the telephone before 1pm for any in stock item, your jewellery will arrive the next day (Monday to Saturday, excluding Bank Holidays) by Royal Mail Special Delivery, items not in stock are usually delivered in 3-5 Days.
• Orders placed before 1pm on Friday will be delivered on Saturday.
• If you place your order on Friday after 1pm, it will be processed on Monday and delivered on Tuesday.  
• Parcels will need to be signed for in person, so please state a delivery address, where you will be present at the time of delivery. 
• In the event that no-one is available to receive your item a card will be left providing you with the option to have the item delivered at a later date or to collect your parcel from your local collection depot.
• Please note that there are some remote areas within the UK where we cannot guarantee next day delivery.
• Please note Delivery time is subject to product availability and clearance of payment

For further queries regarding delivery from The Diamond Jewellery Store, please contact customer services at services@diamondjewellerystore.co.uk, or call 0800 008 7929 or +44 40 8421 8791 (overseas).
 

For Overseas Orders

Please contact Customer Services at services@diamondjewellerystore.co.uk or 0800 008 7929.